Privacy Policy

Our Commitment to Privacy

Your privacy is important to us. To better protect your privacy we provide this notice explaining our online information practices and the choices you can make about the way your information is collected and used. To make this notice easy to find, we make it available on our homepage and many pages of our websites.

The Information We Collect

In order to provide services to you, we may collect the following types of information:
Information you provide - When you sign up for an account, write reviews, contact us, or use other services on the website that require input, we will store and save the information you provide. This information may include personally identifiable information such as your name, postal address, email address, etc.
Cookies - When you use access files on the website, one or more cookies will be sent and stored on your computer. These cookies are used to save certain preferences on the website and identify you on future visits. You can choose to limit the storage of cookies on your computer when accessing the website. Limiting or prohibiting cookies from being stored on your computer may, however, affect the usability of the website services.
Log information - All information sent by your web browser and computer when you visit the website may be stored on our servers. This information may include your IP address, browser type, URL accessed, cookie information, the date and time of your request, and other information that may uniquely identify you.
You are responsible for ensuring the accuracy of the information you submit to us. Inaccurate information will affect the information you receive when we provide you services and our ability to contact you as contemplated in this Privacy Policy as well as to provide you the services in the best manner possible.

Use of Information

We use the Information we collect from or about you to make services available to you, to conduct statistical analysis, provide customer support, undertake necessary security and identify verification checks, meet certain business requirements and for any other purpose related to the operation of the services. Your Information may also be used by us to provide you with promotional offers and information regarding products and services from third parties (including by providing your Information, excluding Personal Information, to such third parties), and in order for us to improve the services and/or customer service. We may also use the Information to track your use of the services and/or for other internal purposes, such as evaluating, providing, and improving the services.
To the extent Camilyo collects personally identifiable information, it does so solely for the use of its clients and the administration of the websites and Facebook enabled apps. Camilyo limits access to all personally identifiable information gathered within its organization and data is never shared outside of Camilyo, with the exception of the specific client with which you decide to engage, or to comply with governmental or legal requests. Camilyo may contact you in connection with the websites and Facebook apps you engaged with and use your personally identifiable information collected from past engagements when you access or utilize Camilyo applications in the future. You may also grant Camilyo permissions within Facebook applications that allow Facebook to share your activity within Facebook applications on the Facebook platform and post on your behalf. You may request that your collected personally identifiable information be deleted from Camilyo systems at any time by sending your request to support@camilyo.com.
Camilyo personnel will not process personal data without authorization from you. Camilyo personnel are obligated to maintain the security and secrecy of any personal data as provided in this Privacy Policy and this obligation continues even after their engagements end.

Information Sharing and Transferring

We do not give, sell, transfer or otherwise share any personal information to, or with, any third party without first advising our affected customers of this activity, except for the cases listed in this Privacy Policy. The information collected about you may be shared with third parties to facilitate the serving of advertising on the website. Some of these advertisers (such as Google, through the Google AdSense program) may use technology such as cookies and web beacons and may collect additional information about you. Camilyo provides applications that contain entry forms that collect information about you on behalf of other third parties. Camilyo makes this information available to the third parties that have created the campaign running on Camilyo's servers. This information can include any information you provide along with other personal information that we collect and that is accessible through permissions you grant to our applications on the Facebook, Twitter, and other platforms.
Your information may be disclosed to third parties if you have requested and/or agreed that the information will be provided to these third parties, or if you choose to make the information public on the website.
In addition, we may disclose your information if we believe in good faith that such action is necessary to comply with applicable legislation, a current judicial proceeding, a court order or legal process, or to protect and defend Camilyo's rights or property, the personal safety of other users of the website or the public at large.

Our Commitment to Data Security

To prevent unauthorized access, maintain data accuracy, and ensure the correct use of information, we have put in place physical, electronic, and managerial procedures to safeguard and secure the information we collect online. However, we cannot guarantee the security of your data, which may be compromised by unauthorized entry or use of the Website.
We have implemented and will maintain and follow appropriate technical and organizational measures intended to protect information that we collect against accidental, unauthorized or unlawful access, disclosure, alteration, loss, or destruction.

Security Incident Notification

If we become aware of any unlawful access to any information we stored, or unauthorized access to it, resulting in loss, disclosure, or alteration of the information, we will promptly (1) notify you of this security incident; (2) investigate this security incident and provide you with detailed information about the security incident; and (3) take reasonable steps to mitigate the effects and to minimize any damage resulting from the security incident.
Notification(s) of those security incidents will be delivered to one or more of your administrators by any means we select, including via email. It is your sole responsibility to ensure your administrators maintain accurate contact information on the services portal. Our obligation to report or respond to such security incident is not an acknowledgement by us of any fault or liability with respect to a security incident.
You must notify us promptly about any possible misuse of your accounts or authentication credentials or any security incident related to the services that we provide to you.

Our Commitment to Children's Privacy

Protecting the privacy of the very young is especially important. For that reason, our services are not directed towards and may not be used by persons under 13, and no part of our website is structured to attract anyone under 13.

Advertising/Retargeting

This site uses Google Analytics for Display Advertising. We use Remarketing with Google Analytics to advertise online. Third-party vendors, including Google, show our ads on sites across the Internet. This site and third-party vendors, including Google, use first-party cookies (such as the Google Analytics cookie) and third-party cookies (such as the DoubleClick cookie) together to inform, optimize, and serve ads based on someone's past visits to this website. Visitors can opt out of Google Analytics for Display Advertising and customize Google Display Network ads using the Google Ads Preferences Manager.

Links to Other Sites

Our website may contain links to other sites. Other sites may also reference or link to our website. We are not responsible for the privacy practices or the content of such other online sites, any information collected by these third party online sites is not governed by this Privacy Policy, and we assume no responsibility or liability whatsoever for the policies (including privacy policies), practices, actions or omissions of such third parties.

Retention and Deletion of Your Information

We may retain your information for as long as needed to provide you with the services and the uses described in this Privacy Policy. This often means that we will keep information for the duration of your account. Please note, however, that where applicable legislation requires us to do so, it may be required to keep records of your Information even after such termination.

How You Can Access or Correct Your Information

Registered users can access and maintain much of their personally identifiable information that we collect online using the account management section of the website. Information that is not accessible online can be modified or deleted by sending us a request using the contact procedure in this policy. To protect your privacy and security, we will also take reasonable steps to verify your identity before granting access or making corrections.
We provide registered users with the ability to correct, delete, or block their data, or make such corrections, deletions, or blockages on their behalf.

Additional European Terms

These Additional European Terms apply only if you are a resident of the European Union.
The provisions of this Additional European Terms section of the Privacy Policy are in addition to all other provisions in this Privacy Policy in which Camilyo is bound.
For this section, below are important definitions:
  • "GDPR" means the European Union General Data Protection Regulation.
  • “Personal Data” means any information relating to an identified or identifiable natural person. An identifiable natural person is one who can be identified, directly or indirectly, in particular by reference to an identifier such as a name, an identification number, location data, an online identifier or to one or more factors specific to the physical, physiological, genetic, mental, economic, cultural or social identity of that natural person.
For the services provided by Camilyo, Camilyo is a data processor acting on your behalf. As data processor, Camilyo will only act upon your instructions.
The duration of data processing shall be for the term designated under an agreement (which refers to this Privacy Policy) between you and Camilyo. The objective of the data processing is the performance of the services and as specified above in the “Use of Information” section above.
The scope and purpose of processing your data, including any Personal Data, is described in this Privacy Policy.
For the term designated under an agreement between you and Camilyo, Camilyo will, at its election and as necessary under applicable law, either: (1) provide you with the ability to correct, delete, or block your data, or (2) make such corrections, deletions, or blockages on your behalf.
This section does not limit or reduce any data protection commitments Camilyo makes to you in a services agreement between you and Camilyo and in this Privacy Policy.
Camilyo shall not engage another processor without your prior specific or general written authorization. In the case of general written authorization, Camilyo shall inform you of any intended changes concerning the addition or replacement of other processors, thereby giving Customer the opportunity to object to such changes. (Article 28(2) of the GDPR).
Processing by Camilyo shall be governed by the GDPR terms under European Union (the “Union”) that are binding on Camilyo with regard to you. The subject matter and duration of the processing, the nature and purpose of the processing, the type of Personal Data, the categories of data subjects and your rights are set forth in your agreement, including these GDPR terms. In particular, Camilyo shall:

a. process the Personal Data only on documented instructions from you, including with regard to transfers of Personal Data to a third country or an international organization, unless required to do so by Union law to which Camilyo is subject; in such a case, Camilyo shall inform you of that legal requirement before processing, unless that law prohibits such information on important grounds of public interest;
b. ensure that persons authorized to process the Personal Data have committed themselves to confidentiality or are under an appropriate statutory obligation of confidentiality;
c. take all measures required pursuant to Article 32 of the GDPR;
d. ensure compliance with the obligations pursuant to Articles 32 to 36 of the GDPR, taking into account the nature of processing and the information available to Camilyo;
g. at your choice, delete or return all the Personal Data to you after the end of the provision of services relating to processing, and delete existing copies unless Union law requires storage of the Personal Data;
h. make available to you all information necessary to demonstrate compliance with the obligations laid down in Article 28 of the GDPR.

Camilyo shall immediately inform you if, in its opinion, an instruction infringes the GDPR or other Union or Member State data protection provisions. (Article 28(3))
Taking into account the state of the art, the costs of implementation and the nature, scope, context and purposes of processing as well as the risk of varying likelihood and severity for the rights and freedoms of natural persons, Camilyo shall implement appropriate technical and organizational measures to ensure a level of security appropriate to the risk, including inter alia as appropriate:

a. the pseudonymisation and encryption of Personal Data;
b. the ability to ensure the ongoing confidentiality, integrity, availability and resilience of processing systems and services;
c. the ability to restore the availability and access to Personal Data in a timely manner in the event of a physical or technical incident; and
d. a process for regularly testing, assessing and evaluating the effectiveness of technical and organizational measures for ensuring the security of the processing. (Article 32(1) of the GDPR)

In assessing the appropriate level of security, account shall be taken of the risks that are presented by processing, in particular from accidental or unlawful destruction, loss, alteration, unauthorized disclosure of, or access to Personal Data transmitted, stored or otherwise processed. (Article 32(2))
Camilyo shall take steps to ensure that any natural person acting under the authority of Camilyo who has access to Personal Data does not process them except on instructions from Camilyo, unless he or she is required to do so by Union law. (Article 32(4))
Camilyo shall notify you without undue delay after becoming aware of a personal data breach. (Article 33(2)
Such notice will, at a minimum,

a.describe the nature of the personal data breach including, where possible, the categories and approximate number of data subjects concerned and the categories and approximate number of Personal Data records concerned;

b. communicate the name and contact details of the data protection officer or other contact where more information can be obtained;
c. describe the likely consequences of the personal data breach; and
d. describe the measures taken or proposed to be taken by the controller to address the personal data breach, including, where appropriate, measures to mitigate its possible adverse effects. (Article 33(3))
Camilyo shall (i) maintain security practices and policies for the protection of Personal Data as set forth in the written data security policy (that policy an “Information Security Policy”) for the Services, and (ii) subject to non-disclosure obligations, make the Information Security Policy available to Customer, along with descriptions of the security controls in place for the Services and other information reasonably requested by you regarding Camilyo security practices and policies.

Your Acceptance of this Policy

By signing up for an account, you agree to this Privacy Policy, and to any changes we may make to this Privacy Policy from time to time – without the need to notify you about such changes.

Changes To This Privacy Policy

Camilyo reserves the right to alter the Privacy Policy at any time. We will post any changes to the privacy policy on this page. It is recommended that you revisit this Privacy Policy regularly so as to be kept apprised of the updated Privacy Policy. Your continued use of the services following changes to this Privacy Policy means you accept these changes. If you do not agree to the altered privacy policy, you may stop using the services.
Last updated and effective as of April 9, 2018.

How To Contact Us

Should you have other questions or concerns about these privacy policies and If you believe that we are not adhering to our privacy or security commitments, please send us an email at info@camilyo.com.